Table Of Content
This section is where you can purchase stateroom surprises and decor that will be delivered to your stateroom on embarkation day. If you’re cruising with kids, you’ll likely find yourself at the arcade at one point or another during the sailing. You can reserve anything from traditional massage therapies, couples treatments, acupuncture, body therapies, facial treatments, teeth whitening, salon services, and more.
Internet
If you get an internet package, another option is WiFi calling through your carrier. I don't recommend this option at all because of the crazy high prices carriers charge for roaming. I mention it purely because it exists, and some people have work phones that don't care about running up a bill. Using your cell phone's data plan can be prohibitively expensive, with costs of $1 per MB or more. You are better off skipping this option and looking at Voom options (scroll down to see more about this). You could use your phone like normal and place calls and text messages by connecting to the cell provider on the Royal Caribbean ship, but this comes with a heft roaming cost.
Getting basic questions answered
VOOM SURF & STREAM is the highest speed internet package which supports web browsing and streaming videos on sites like YouTube, Netflix, etc. The dining tab of the Cruise Planner is where you can (1) purchase dining packages and (2) reserve individual meals at specialty restaurants. First and foremost, if you booked your cruise with a travel agent, be sure to work that person to get things sorted out. It's very common for people booked on a cruise to have an issue they want to raise with Royal Caribbean. Whether it's something simple like re-pricing a drink package, or altering the reservation, there seems to be a lot questions about where to turn first.
3 ways to book a cheap Royal Caribbean cruise - TheStreet
3 ways to book a cheap Royal Caribbean cruise.
Posted: Sun, 31 Mar 2024 07:00:00 GMT [source]
Getting Started
Of course, for this option to work, everyone who you need to stay in contact with needs to purchase a Voom package and have their phone or tablet with them. Once connected to the ship's internet, you can leverage any number of messaging apps to communicate with someone else onboard, or even at home. Almost everyone has a cell phone with them and your cell phone will function while on a cruise, although the cost of doing so will vary greatly. Calls made from your Royal Caribbean ship to somewhere on land (ship to shore) can be made from your stateroom phone and also costs $7.95 per minute, billed to your SeaPass account. If you are trying to reach a guest onboard the ship, you can make a call to their stateroom and optionally leave a message.
Royal Caribbean has a point-based frequent cruiser program, the Crown & Anchor Society, that has six tiers ranging from Gold (requiring 3 points) to Pinnacle Club (700 points). Royal Caribbean has one of the most extensive children's programs at sea, with programs and activities for children as young as 6 months old through the age of 17. It also can be booked for special events, such as weddings, for a charge. On Oasis Class ships, there's also an outdoor Boardwalk area with a hand-carved carousel. On the new Icon Class ships, the Boardwalk area is replaced with a watery play zone for younger kids called Surfside.
KKcarl wrote, "We have not been able to access the app for two days. I changed the password and tried to uninstall the app at least three times. Still get the "Sorry, we hit a snag" error message. Very frustrating." In a unique scenario where you may have been impacted by multiple phases of suspended sailings where your original Sailing Suspension FCC was redeemed on a newly impacted reservation, a full refund is feasible. It currently does require a call into the call center if you booked directly. If you booked with a travel agent, then your travel agent can request the FCC transfer. The FCC compensation amount for impacted sailings is based on the total cruise fare paid at the guest-level and is exclusive of taxes, fees, and prepaid gratuities which are being refunded to the original form of payment.
If your cruise was booked directly with the cruise line, then you will need contact them for status updates. While phones are easy, contacting Royal Caribbean on social media has proven to be a very effective and quick way to get answers too. Over the years, he has reached Pinnacle Club status with Royal Caribbean's customer loyalty program. This customer service hack is becoming more well-known as a way to get help when you have a concern, and that's to email Royal Caribbean International President and CEO Michael Bayley.
The name on your reservation must be exactly as it is stated on your passport or other official proof of nationality. Even more "wow," as Royal Caribbean executives like to say, are the ice skating shows put on at the ice skating rinks found on 14 of the line's ships. The rinks are in the interiors of the ships, surrounded by stadium seating for up to 775 people, and the shows are out of this world. While a few of Royal Caribbean's smallest ships have relatively limited dining options, most of the line's vessels offer so many choices that it can almost be overwhelming.
He oversees all the writers at Royal Caribbean Blog, and writes a great deal of content on a daily basis. Sometimes there's barely a wait, while other times hold times can be over an hour. This is especially true when there is something out of the ordinary occurring, such as a new cruise booking release, weather impact to existing cruises, etc. I sailed for our honeymoon about 19 years earlier, and after I was able to give detailed info, from the "tickets", they credited the cruise. They did not have records, however, I gave them enough proof, that they did it without a problem.
On some vessels, such as the Quantum Class ships, you'll find a dedicated space with games and a widescreen TV called The Living Room where teens can hang out, plus a teens-only disco called Fuel. On Oasis Class ships, there also are 735-seat outdoor "aqua theaters" that are home to dazzling aerial and water shows (Icon of the Seas has its own version of this under a glass dome called the AquaDome). Quantum Class ships have Two70, an extraordinary, high-tech theater space that offers multisensory shows combining singing, dancing and acrobatics. At the high end, the accommodations are aimed at well-heeled travelers who, for whatever reason, prefer the megaship experience to being on a luxury ship, and these truly are among the most spectacular accommodations at sea.
A sixth Oasis Class ship — Utopia of the Seas — is scheduled to join the fleet later this year, and the line recently ordered a seventh vessel in the series that'll be ready in 2028. Royal Caribbean's app has a text feature that offers one-to-one guest chat, along with group chats. Most major cell phone carriers these days provide a means of making phone calls via an internet connection instead of relying on a cell phone connection.
If you're a megaresort lover, you'll surely love the line's biggest ships, particularly the giant Oasis Class vessels. If you're more of a small boutique hotel sort of person or someone who just isn't happy around crowds, well … this might not be the line for you. Royal Caribbean has grown into the world's biggest cruise line by passenger capacity for a reason.
Based in Miami, Florida, it is the largest cruise line by revenue and second largest by passengers counts. In 2018, Royal Caribbean International controlled 19.2% of the worldwide cruise market by passengers and 14.0% by revenue.[1] As of January 2024,[update] the line operates 28 ships and has three additional ships on order. The second-to-highest tier, Diamond Plus (175 points), brings Concierge Club access, priority seating at onboard shows, an exclusive number to call for bookings and reduced rates for solo travelers, plus other things. The top Pinnacle Club level brings free cruises after hitting key milestones. Members earn points for every night they sail on one of the line's ships, with double points awarded to passengers staying in suites. It would take five cruises if you're doing seven-night trips (fewer if you're in a suite) to reach the second tier, Platinum (30 points).
It's a benefit you receive as a loyal cruiser, so you may as well take advantage of it before trying the main phone numbers. They may not directly address your concern, but often they inform whom to contact. If your question is fairly rudimentary, they can also answer questions for you. One of the best ways to get your concern routed efficiently is to contact Royal Caribbean on social media. Phone agents are available during the day time, but it's not a 24 hour operation, so if you try to call after hours, you'll have to wait until the next day.
Prices for photo packages can vary, but expect to pay around $140 for 50 prints/digitals, $110 for 10 prints/digitals, and $68 for 5 prints/digitals. Outside of the behind-the-scenes tour, you may also find activities like a sushi making class available to book. The Shore Excursions tab is where you can browse and purchase tours for your upcoming cruise vacation. Purchasing credits via the Cruise Planner can save money compared to the price onboard. For example, $25 of arcade credit can be purchased for $20, $50 of credit for $40, and $100 of credit for $80. If you do not see a list of your upcoming cruises, click "Add another cruise" and link your reservation number to your Royal Caribbean account.
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